New function in InPost Mobile. Artificial intelligence will do the shopping for you

InPost Group has started beta testing of the updated InPost Mobile application. The main change is the built-in AI shopping assistant. The system allows you to search for goods, compare offers and pay for the order without leaving the program. The entire process was integrated with the InPost Pay service. Customers additionally receive free deliveries and returns as part of the InPost Plus package.

A virtual dog named Von Halsky became the guide to the new interface. The user can enter or dictate his needs. The assistant analyzes the query and displays a carousel of matching products. During the official presentation, an example coffee purchasing process was shown. It took less than a minute. The system remembers the previously defined favorite Parcel Locker and preferred payment method. Placing an order only requires confirmation.

InPost plans to facilitate shopping for 16 million active users of its application. The company’s representatives indicate that they want to be present at the very beginning of the customer’s purchasing path.

InPost is a technology company that has always focused on innovation. First, Paczkomat® revolutionized online shopping and the logistics industry, then the mobile application introduced a unique way of communicating with customers, and now our Assistant takes Polish e-commerce to a new level. This is a real revolution in the way we shop. Today we are presenting a new service because we want to be present not only where shopping ends, but also where it begins. It was created for companies that want to operate faster, more effectively and closer to the customer, but above all with our users in mind. We dedicate it to those who already appreciate the potential of AI in finding the best products and offers, comparing prices and making informed choices. We also created it for everyone who expects easier, faster and more intuitive shopping.

The PZL agency is responsible for the design and creation of the virtual advisor.

We are proud of what we have managed to create. Our vision is to tame e-commerce and make the power of AI available in shopping, and the key to it is Von Halsky – our intelligent Assistant. By finding perfect offers, he will end the era of tedious comparison and searching. Thanks to it, shopping will become not only simpler and faster, but above all, personalized. The PZL agency is responsible for the creation of this unique dog.

The new function is also a tool for online store owners. InPost provides them with an additional sales channel. The company’s representatives clearly emphasize that the new solution is not a marketplace platform. InPost does not charge sellers commission for completed transactions. This allows stores to maintain full control over the margins imposed.

Over 4,000 sellers have already joined the program. These include networks such as RTV Euro AGD, X-Kom, Komputronik, Modivo and Super-Pharm. The database includes goods from many well-known brands, including Apple, Samsung, Lego and Karcher.

The new feature is currently in closed beta testing. Access to it is available to a narrow group of trusted customers. Their opinions will be used to make corrections before the assistant is finally launched on the market.