Słowo zapalnik w rozmowie telefonicznej. Jak usłyszysz, od razu się rozłącz

The word igniter in a telephone conversation. If you hear this, hang up immediately

As many as 150 thousand A 64-year-old woman lost PLN after contact with an alleged bank employee. He called with concern, but he turned out to be a thief. And it was enough to know just these few rules.

Fraud against a bank employee – we hear a lot, we do nothing

This is not the first case of this type described on Telepolis.pl, but until some systemic solutions appear, we decided to present the stories of the injured people to our readers – so that everyone can draw lessons from them for themselves and their loved ones.

This time the victim of the attack was a 64-year-old woman from Nowa Sól. On March 4, she received a phone call from a person pretending to be a bank employee – he informed that that someone hacked into her account, stole the money and liquidated the deposit. The fraudster carefully instructed the interlocutor that the only way to recover the funds was to block the money – after which the money was to be returned to her account.

In the next steps, detailed instructions on how the woman should proceed appeared and were sent to her phone codes she was supposed to activate. In this way, during a short conversation, the woman lost over PLN 150,000. zloty.

A scammer is calling, what to do?

First of all, remember that bank employees only call in strictly defined, exceptional situations. Additionally, due to available technologies (so-called Caller ID Spoofing), the criminal is able to display virtually any number on our phone screen and thus pretend to be an employee even more effectively.

Therefore, the most reasonable solution is hang up and immediately contact your bank’s official hotline. After appropriate verification, an employee of a bank or other institution will be able to check whether whether the bank made any outgoing calls to us and whether there is actually anything disturbing happening on our account.

It is also worth reviewing the procedures used by banks. They are listed on their websites all activities that bank employees cannot perform by default, in the name of ensuring an appropriate security policy. Among them, a bank employee never:

  • won’t ask you about login and passwordwhich you use to log in to the bank,
  • won’t ask you for bank login authorization,
  • won’t ask you for withdrawing money from an ATM or branch and transferring them to another account or directly to another person.

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