mBank has an urgent message. It’s about January 30 and 31
The Trusted Profile in mBank will be unavailable from January 30 to 31, 2026
Throughout the time they will be carried out development workmBank customers will not use the Trusted Profile. This will not be a failure, but planned unavailability related to the development of this useful service. We can expect problems with the profile’s operation from Friday, from 8 p.m.
Due to development works in the Trusted Profile area, there will be a service break from 8 p.m. on Friday (January 30) to 2 a.m. on Saturday (January 31).
At this particular time, The Zaufany Profile will be completely unavailable to mBank customers. You will not be able to log in to any official websites through it. Most importantly, the folding option will not work either trusted signature.
Therefore, it is worth planning all activities using the Trusted Profile for a time other than the following Friday evening and Saturday. It is also good to follow current information on planned breaks, which appear on the bank’s website on an ongoing basis.
The ability to use the Trusted Profile in mBank is a convenient alternative to logging in to public administration (e.g. ePUAP) and signing documents without leaving home. All you need to do is select MojeID on the office’s website and click the mBank logo. Then, we will log in to banking using the SMS/app authorization method.
